Have you experienced a delay in receiving reimbursement for a claim?
Update Your Policy Number to 983430. Some members have experienced temporary delays getting their claims processed. If this occurs, please ensure your pharmacist, dentist, optometrist and other eligible paramedical practitioners have your correct Policy Number 983430 in their system. This information is found on your up-to-date Johnson RTO-ERO health card. If you are unsure where to find this information please contact your Johnson claims team.
Your feedback is important to RTO/ERO, if you have questions or would like to share the details of your experience, please email firstname.lastname@example.org or contact Stephen Wong at 1-800-361-9888.